Author: Dick Wagner

Without superb customer service, commercial property repair projects are especially critical because of the potential loss of income. Excellent customer service is the basis of any successful business, and in the world of commercial property repair projects, it becomes even more crucial. Clients investing in such projects expect not only high-quality work but also a […]

  Unraveling the Qualifications Gap in the Industry So You Don’t Get Burned Property restoration is a delicate craft, requiring a unique blend of skill, expertise, and attention to detail. While many contractors excel in standard restoration projects, the realm of high-end and luxury property restoration presents a distinct set of challenges that not all […]

Nighttime Protocols for the Night Clerk. In the hospitality industry, hotels face various challenges, and one of the most daunting is dealing with unexpected property damage, especially during nighttime hours when resources are limited. Whether it’s a pipe break, a major water overflow, or any other unforeseen incident, the response of the night clerk plays […]

Do you really need a PREP plan to recover when disaster strikes your building? In the world of commercial property management, unexpected disasters such as burst pipes, fires, or smoke damage can wreak havoc on operations, finances, and reputation. However, while these events may be unpredictable, their impact can be mitigated significantly through proactive measures […]

Regardless of how it happens, here are 10 factors to consider when it happens. Water damage in commercial buildings, whether caused by a broken pipe, malfunctioning sprinkler system, or human error, can have severe consequences that demand immediate mitigation efforts. The urgency to address water damage arises from a multitude of concerns, each highlighting the […]

Why Damaged Hotel Rooms Lead to Permanent Revenue Loss. Hotels, with their intricate web of operations and constant influx of guests, face numerous challenges that can impact their bottom line. One significant threat is the occurrence of damage to guest rooms, rendering them un-rentable. The financial repercussions of such incidents are severe, as the lost […]

You may think you’re saving money. Repairing shoddy work is very expensive. You’ve heard the saying “Any two, but never all three. If you want something good and fast, it won’t be cheap. If you want something good and cheap, it won’t be fast. If you want something fast and cheap, it won’t be good.” Hiring […]

The Best Practices for Cleaning and Disinfecting Schools Maintaining a clean and sanitary environment in schools is crucial for the well-being of students, teachers, and staff. With the constant threat of infectious diseases, it becomes essential to adopt effective cleaning and disinfection practices to minimize the spread of illnesses. Let’s explore the best ways to […]

Property managers play a crucial role in overseeing and maintaining real estate assets, but their job is not without its challenges. From dealing with demanding tenants to navigating complex legalities, property managers face a myriad of headaches and problems on a daily basis.  Something seemingly as simple as choosing the right repair contractor can be […]

Can you risk having repairs done by an unqualified contractor? The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a globally recognized organization that sets the standards for the cleaning and restoration industry. Established in 1972, the IICRC is a non-profit organization dedicated to ensuring that professionals in the field adhere to the highest […]